We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have a patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We value your feedback and suggestions and want to hear your views on the services we provide at the practice.
Our management team meet with our patient group to discuss the following:
- Patients priorities and issues (in relation to recent feedback)
- Practice priorities and issues, and planned practice changes
- Care Quality Commission related issues
- National GP patient survey issues
Please follow the link to view the minutes from our last meeting:
Please click on the link to see any upcoming PPG Training dates: Click here
The next PPG Meeting will be held on 10th December 2019 at Sands End Health Clinic
Contact the Patient Group
Contact the Patient Participation Group to join, or with any suggestions, comments and feedback for the forum meetings by completing the below form.